Privacy policy

Information We Collect

CharmFolio collects the following types of personal information when you interact with our website:

Order Information: Name, shipping/billing address, payment details, email ([email protected] for correspondence)
Device Information: IP address, browser type, operating system through cookies and similar technologies
Behavioral Data: Pages viewed, products browsed, time spent on site

How We Use Your Information

Your data helps us to:

Process and fulfill your jewelry orders
Provide customer support via [email protected]
Improve our product offerings and website experience
Prevent fraudulent transactions
Comply with legal obligations

Data Sharing & Third Parties

We may share information with:

Payment processors to complete transactions
Shipping carriers to deliver your orders
Legal authorities when required by law

We never sell your personal data to third-party marketers.

Cookies & Tracking Technologies

We use cookies to:

Remember cart contents
Analyze site traffic patterns
Personalize your shopping experience

You may disable cookies through your browser settings, though this may affect website functionality.

Data Security Measures

We implement:

SSL encryption for all transactions
PCI-compliant payment processing
Regular security audits
Limited employee access to sensitive data

Your Rights (GDPR & CCPA Compliance)

You have the right to:

Request access to your personal data
Request correction or deletion of your data
Opt-out of data processing where applicable
Lodge complaints with regulatory authorities

To exercise these rights, contact us at [email protected].

Data Retention

We retain order information for:

7 years for tax and legal compliance
Until you request deletion (where permitted by law)

International Data Transfers

As a global business, your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws.

Policy Updates

We may update this policy periodically. Continued use of our site constitutes acceptance of the current policy.

Contact Information

For privacy-related inquiries, please email: [email protected]