Tracking order
How to Track Your Order
At CharmFolio, we understand the excitement of receiving your jewelry order. Here's how you can track your shipment:
Order Processing Timeline
- Order Confirmation: You'll receive an order confirmation email immediately after placing your order.
- Processing: Our team prepares your jewelry items with care (1-3 business days).
- Shipping Notification: You'll receive a shipping confirmation email with tracking information once your order leaves our facility.
Tracking Your Package
When your order ships, you'll receive an email containing:
- Carrier name
- Tracking number
- Estimated delivery date
Using Third-Party Tracking Services
For comprehensive tracking across multiple carriers, we recommend using:
17Track - A reliable global package tracking platform that supports most international carriers.
To use 17Track:
- Visit www.17track.net
- Enter your tracking number in the search field
- Click "Track" to view real-time updates
Delivery Expectations
- Standard shipping: 3-7 business days after dispatch
- Express shipping: 1-3 business days after dispatch
- International orders: 7-15 business days (varies by destination)
Need Assistance?
If you experience any issues with tracking your order or if your package appears delayed, please contact our support team at [email protected] with your order number and we'll be happy to assist you.
Note: Tracking information may take 24-48 hours to update after the shipping confirmation is sent. During peak seasons, processing and delivery times may be extended.
@2025
CharmFolio