Tracking order

How to Track Your Order

At CharmFolio, we understand the excitement of receiving your jewelry order. Here's how you can track your shipment:

Order Processing Timeline

  1. Order Confirmation: You'll receive an order confirmation email immediately after placing your order.
  2. Processing: Our team prepares your jewelry items with care (1-3 business days).
  3. Shipping Notification: You'll receive a shipping confirmation email with tracking information once your order leaves our facility.

Tracking Your Package

When your order ships, you'll receive an email containing:

  • Carrier name
  • Tracking number
  • Estimated delivery date

Using Third-Party Tracking Services

For comprehensive tracking across multiple carriers, we recommend using:

17Track - A reliable global package tracking platform that supports most international carriers.

To use 17Track:

  1. Visit www.17track.net
  2. Enter your tracking number in the search field
  3. Click "Track" to view real-time updates

Delivery Expectations

  • Standard shipping: 3-7 business days after dispatch
  • Express shipping: 1-3 business days after dispatch
  • International orders: 7-15 business days (varies by destination)

Need Assistance?

If you experience any issues with tracking your order or if your package appears delayed, please contact our support team at [email protected] with your order number and we'll be happy to assist you.

Note: Tracking information may take 24-48 hours to update after the shipping confirmation is sent. During peak seasons, processing and delivery times may be extended.


@2025
CharmFolio